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                  <p class="p_Heading1"><span class="f_Heading1">Help and Support</span></p>



  
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<p class="p_BodyText"><span class="f_BodyText">Enterprise Architect has three main help and information systems to assist you in using the product:</span></p>
<ul style="text-indent: 0px; margin-left: 30px; list-style-position: outside;">
<li><span class="f_UIControl">Tasks Pane</span><span class="f_Bulletlist1"> </span></li>
<li><span class="f_Bulletlist1">Enterprise Architect Help</span></li>
<li><span class="f_Bulletlist1">The Sparx Systems website.</span></li>
</ul>
<p class="p_BodyText"><span class="f_BodyText">In addition Sparx Systems recommend that you fully explore the sample project supplied with Enterprise Architect. It assists you in learning to use Enterprise Architect and offers tips on getting the most out of Enterprise Architect's features. Click on the </span><span class="f_MenuKeyField">EAExample</span><span class="f_BodyText"> option on the Enterprise Architect </span><span class="f_UIControl"><a href="thestartpage.htm">Start Page</a></span><span class="f_BodyText">.</span></p>
<p class="p_BodyText"><span class="f_BodyText">If you have purchased Enterprise Architect and are a registered user, you can also contact <a href="support.htm">Sparx Support</a> to answer any queries or problems.</span></p>
<p class="p_SubHeadingL1"><span class="f_SubHeadingL1">Tasks Pane</span></p>
<p class="p_BodyText"><span class="f_BodyText">The Enterprise Architect </span><span class="f_UIControl"><a href="instanthelpwindow.htm">Tasks Pane</a></span><span class="f_BodyText"> provides context-sensitive guidance, tools, demonstrations and other online resources to help you understand any area of Enterprise Architect that you are interested in. The </span><span class="f_UIControl">Tasks Pane</span><span class="f_BodyText"> automatically displays on the right of the screen when you first open Enterprise Architect, showing the </span><span class="f_BodyText" style="font-style: italic;">Getting Started</span><span class="f_BodyText"> topics. You can select other task areas by clicking on the </span><span class="f_MenuKeyField">More tasks</span><span class="f_BodyText"> option in the toolbar.</span></p>
<p class="p_SubHeadingL1"><span class="f_SubHeadingL1">Enterprise Architect Help</span></p>
<p class="p_BodyText"><span class="f_BodyText">Enterprise Architect Help provides comprehensive documentation of Enterprise Architect and covers every aspect and facility of the product. To access Help within Enterprise Architect:</span></p>
<ul style="text-indent: 0px; margin-left: 30px; list-style-position: outside;">
<li><span class="f_Bulletlist1">Click on the Help icon (<img src="newhelp.png" width="16" height="17" border="0" alt="NewHelp">) in the various toolbars</span></li>
<li><span class="f_Bulletlist1">Select the </span><span class="f_MenuKeyField">Help | Help Contents</span><span class="f_Bulletlist1"> menu option</span></li>
<li><span class="f_Bulletlist1">Click on the </span><span class="f_MenuKeyField">Help</span><span class="f_Bulletlist1"> button on a dialog (for Help specific to that dialog.</span></li>
</ul>
<p class="p_BodyText"><span class="f_BodyText">Enterprise Architect Help is extensive; if you cannot quickly locate the topic you require in the online contents list, you can use one of two search facilities:</span></p>
<ul style="text-indent: 0px; margin-left: 30px; list-style-position: outside;">
<li><span class="f_Bulletlist1">Click on the</span><span class="f_UIControl"> Index</span><span class="f_Bulletlist1"> tab, type in a keyword or key phrase appropriate to the subject you require help for, and press </span><span class="f_MenuKeyField">[Enter]</span><span class="f_Bulletlist1">; double-click on the appropriate index item</span></li>
<li><span class="f_Bulletlist1">Click on the </span><span class="f_UIControl">Search</span><span class="f_Bulletlist1"> tab, type in a word or phrase to search for, and click on the </span><span class="f_MenuKeyField">List Topics</span><span class="f_Bulletlist1"> button; double-click on the required topic.</span></li>
</ul>
<p class="p_BodyText"><span class="f_BodyText">The Enterprise Architect Help is also available separately from the product, in different formats. See the </span><span class="f_BodyText" style="font-style: italic;"><a href="availablehelpfileformats.htm">Available Helpfile Formats</a></span><span class="f_BodyText"> topic.</span></p>
<p class="p_SubHeadingL1"><span class="f_SubHeadingL1">Sparx Systems Website</span></p>
<p class="p_BodyText"><span class="f_BodyText">The Sparx Systems website is also extensive, and provides information and announcements concerning the company and its full range of products, as well as tutorials, white papers, templates and solutions. It also provides a user forum and support network; Sparx Systems are highly responsive to user feedback and requirements, and the web site enables rapid communication concerning problems, solutions and enhancements.</span></p>
<p class="p_BodyText"><span class="f_BodyText">You can access the web page and user forum within Enterprise Architect from the</span><span class="f_MenuKeyField"> View | More Windows | Web Browser</span><span class="f_BodyText"> menu option, and through the </span><span class="f_UIControl">Tasks Pane Online Resources</span><span class="f_BodyText"> topics.</span></p>
<p class="p_BodyText"><span class="f_BodyText">If you do not have Enterprise Architect open, the Sparx Systems website address is <a href="http://www.sparxsystems.com/" target="_blank" class="weblink">http://www.sparxsystems.com/.</a></span></p>
<p class="p_BodyText"><span class="f_BodyText">The user forum address is <a href="http://www.sparxsystems.com/cgi-bin/yabb/YaBB.cgi" target="_blank" class="weblink">www.sparxsystems.com/cgi-bin/yabb/YaBB.cgi</a>.</span></p>




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